Nothing ruins a December booking in Jeffreys Bay like an aircon that will not start. Units that sit unused through winter often hide problems that only show up in the first heatwave. Use this checklist in October or November to find them while there is still time.
About six weeks before the season, clean the filters, check the outdoor unit for sand, salt and insects, run each aircon for 30 minutes in cooling mode, check the air is cold and water drains outside, and listen for unusual noises. If anything is off, book a service immediately so parts can be ordered before December.
Why timing matters
In Jeffreys Bay, December is our busiest month by far. The town fills up, the heat arrives and every aircon that was ignored all winter gets switched on in the same week. If yours fails then, you are competing with everyone else for a technician, and if a part needs to be ordered, it may not arrive before your guests leave.
Doing your checks in October or early November gives you a buffer. Most problems can be fixed in one visit, and anything needing parts has time to be sorted.
The checklist
1. Look before you switch on
Before running the unit, take a look at both parts of the system.
Indoor unit:
- Are there any water stains on the wall below it?
- Is there mould or black spots on the vents or louvres?
- Is the remote there and are its batteries working?
Outdoor unit:
- Is sand piled up against or inside the unit?
- Are the fins white, powdery or crumbling from salt?
- Are there signs of insects, nests or rodents?
- Are the brackets and bolts rusty?
- Is the area around it clear of plants, boards, bins and debris?
2. Clean the filters
Open the front panel of the indoor unit and slide out the filters. Rinse them under a tap, shake off excess water and let them dry in the shade before refitting. Dirty filters are the simplest cause of weak cooling and frozen coils.
3. Rinse the outdoor unit
Switch the unit off at the isolator. Using a gentle spray from a garden hose, rinse the outdoor coil to remove sand and salt. Do not use a pressure washer, which bends the fins. Remove any sand that has collected at the base.
4. Run it properly
Switch the isolator back on, wait a minute, then set the unit to cooling mode at around 20 degrees. Let it run for at least 30 minutes with doors and windows closed.
5. Check the air temperature
After 15 to 20 minutes, the air from the indoor unit should feel noticeably cold. If it feels cool rather than cold, or the room is not cooling, the unit may be low on gas or have a fault.
6. Check the outdoor unit while it runs
- Is the fan spinning?
- Is the compressor running? You should hear a steady hum.
- Is warm air blowing out of the unit?
- Is there any ice on the pipes?
7. Check the drain
After half an hour of cooling, water should be dripping from the drain pipe outside. If there is no water outside, but water appears at the indoor unit, the drain is blocked.
8. Listen
Rattles, buzzing, squealing or clicking can indicate loose parts, worn fan motors or electrical problems. Note when the noise happens and which unit it comes from.
9. Smell
A musty smell when the unit starts suggests mould on the coil. A burning smell means switch off immediately and call a technician.
10. Test heating if you have it
If your unit is reverse-cycle, briefly test heating mode too. Guests may want it on cooler evenings, and over Easter.
When to call a technician
Book a service or repair if:
- The air is not cold after 20 minutes
- The outdoor unit does not start, or hums without the fan spinning
- Ice forms on any pipes
- Water leaks indoors
- There is an error code
- There are persistent unusual noises or smells
- The outdoor unit shows significant salt corrosion
Even if everything works, a professional service once a year is worth it for a rental. It catches weak capacitors, slow gas leaks and early corrosion that a visual check cannot.
Make it easy for guests
- Leave a laminated card with simple instructions next to each remote.
- Suggest a temperature of 23 to 25 degrees.
- Ask guests to close doors and windows when the aircon is on.
- Include a contact number for problems.
- Ask guests not to dry wetsuits and towels in air-conditioned rooms, which floods the unit with moisture.
During the season
Between guests, ask your cleaner to check that filters are not clogged, that there is no water on the wall below the indoor unit and that the remote is working. A two-minute check between bookings catches small problems early.
After the season
In February or March, rinse the outdoor units, clean the filters and switch off at the isolator if the house will be empty for a long time, or ask someone to run the units monthly.
Frequently asked questions
How long should I run the aircon when testing it?
At least 30 minutes in cooling mode with doors and windows closed. That is long enough to see if it cools properly and drains correctly.
Can I clean the outdoor unit myself?
You can gently rinse it with a garden hose with the power off. Deep cleaning, gas checks and electrical tests should be done by a technician.
What if I am not in Jeffreys Bay to do the checks?
Ask your caretaker or agent to run through this list, or book a professional pre-season service and we will send you a report.
Apex HVAC is an independent company and is not affiliated with or authorised by any appliance manufacturer. This guide is general advice. For anything involving electricity or refrigerant gas, use a qualified technician.
Need a hand? See our aircon repair and servicing service in Jeffreys Bay.