An oven that will not heat, or a stove plate that stays cold, is one of the most common calls we get in Gqeberha. Often it is a blown element, but not always. Here is how to narrow down the cause safely before you call.

Quick answer

First check the oven clock is set, as many ovens will not heat after a power cut until it is. Then check which functions still work: if only grill or only fan settings fail, the element for that function has likely blown. Look for visible breaks or blisters on elements. If nothing heats or the oven heats wrongly, the thermostat, selector switch or control may be at fault.

Step 1: Rule out the simple things

Is the clock set?

After a power cut, many ovens with electronic clocks will not heat until the time is set or manual mode is selected. The clock may be flashing 00:00. In Gqeberha, with frequent outages, this is the single most common false alarm. Check your manual for how to set the clock or cancel an automatic programme.

Is the power on?

  • Is the stove isolator switch on?
  • Has the stove breaker or the earth leakage tripped at the distribution board?
  • Do the hob plates work? If nothing works at all, the problem is probably the supply, isolator or a main connection.

Is a timer or child lock set?

Some ovens can be set to start later or locked. Check the display for a key or clock symbol.

Step 2: Work out which part is not heating

Modern ovens use different elements for different functions.

  • Bottom (bake) element: under the oven floor or visible at the bottom. Used for conventional baking.
  • Top (grill) element: at the top of the oven. Used for grilling and top heat.
  • Fan (circular) element: behind the back panel, around the fan. Used for fan-forced cooking.

Try each function in turn for a few minutes:

  • Grill does not heat, others do: the grill element or its switch is likely faulty.
  • Fan setting does not heat, conventional does: the fan element or fan motor may have failed.
  • Bottom heat does not work, grill does: the bake element is likely faulty.
  • Nothing heats, but the light and fan come on: thermostat, selector switch, thermal cut-out or control fault.

Step 3: Look at the elements

With the oven switched off at the isolator and completely cool, look at the visible elements:

  • A visible break or gap in the element
  • Blisters, bubbles or a bulge on the surface
  • A spot that is discoloured or looks burnt through
  • A section that glowed much brighter than the rest the last time it worked

Any of these means the element has failed. Fan elements are hidden behind the back panel, so they need a technician to check.

Element or thermostat?

An element either heats or it does not. A thermostat controls how long it heats.

  • Oven does not heat at all on one function: usually an element.
  • Oven heats but too much, burning food: usually the thermostat.
  • Oven heats but not enough, food takes much longer: could be a weak element, a thermostat, a failing door seal or a fan problem.
  • Oven heats up and then goes cold: thermostat, thermal cut-out or a failing connection.

An oven thermometer placed in the middle of the oven helps. Set the oven to 180 degrees, wait 20 minutes and compare. A difference of more than about 15 to 20 degrees suggests a thermostat problem.

Stove plates

For plates on freestanding stoves and hobs:

  • One plate does not work at all: element or simmerstat.
  • Plate only works on high: almost always the simmerstat.
  • Plate works intermittently: a loose or burnt connection, which should be checked soon.
  • Several plates fail at once: a connection or terminal block fault.

Power surges and electronic controls

In Gqeberha, years of load shedding mean many oven faults trace back to surges damaging clocks, control boards and touch controls. If your oven has electronic controls and behaves erratically after a power cut, the control board may be affected. Surge protection at the distribution board, fitted by an electrician, protects hard-wired appliances like ovens.

Safety

Do not open the oven's back panel, remove elements or touch wiring while the stove is connected. Ovens are wired to high-current circuits. If you smell burning, see scorch marks or the stove trips the power, switch off at the isolator and call a technician.

Frequently asked questions

Can I replace an oven element myself?

It is possible on some models, but it involves electrical connections on a high-current appliance. For safety, and to check the connections and thermostat at the same time, we recommend a technician.

My oven heats but food takes much longer to cook. Why?

Common causes are a weak or partly failed element, a faulty thermostat, a worn door seal letting heat out, or a fan that is not working.

My oven clock flashes 00:00 and nothing heats. Is it broken?

Probably not. Set the clock or select manual mode. Many ovens will not heat until you do.

Apex HVAC is an independent company and is not affiliated with or authorised by any appliance manufacturer. This guide is general advice. For anything involving electricity or refrigerant gas, use a qualified technician.

Need a hand? See our oven and stove repair service in Port Elizabeth (Gqeberha).